Who tf is starting these orders? I had to stay on hold for over an hour just to get my card removed because for whatever reason the don’t actually delete accounts and whoever I spoke couldn’t even do a refund and other than that one call the miraculously got answered I still don’t a response!!!! I had to go through my card just to attempt to get my money back. I go to my dashboard and what do I see my subscription, THAT I CANCELLED, back on my account with an order being prepared again plus another order for acne treatment. At this point I’m 3 phone calls, about 7 messages and two emails deep into this company without a single response and I’ve been charge for both a consultation and a pack of pills. Upon my delivery I got a message from them saying it was delivered (I was home at the time), opened my door…nothing. Sent them 3 messages over the days as well as an email with no response. I pushed back my refill date to see how the bc affected me before I get another pack, woke up the next day to an order being prepared to ship out 3 days later W T F!!? I canceled my subscription so that they wouldn’t charge my card for anything else.

First I never got my consultation but the $20 came out immediately.